Short Courses and Study Days

This is a two day course which has been developed by a group of leading communication researchers and trainers in association with the Department of Health, and is aimed at senior healthcare professionals wishing to enhance their clinical communication skills, offering the equivalent of 15 hours of CPD points.

It is an evidence based course led by nationally approved trainers, for which the participants set the agenda for both days by identifying challenging communication scenarios from their own field of professional practice.

Understanding the cultural and ethnical background of learners allows those working with student on clinical placements to develop strategies that allow the facilitation of effective learning and also develops staff awareness of the individual needs of the learners and to be culturally responsive

This study day will help those supporting learners from different demographic backgrounds to meet their learning outcomes.

Sessions will cover the following subjects and will also utilise vignettes of student real life experiences. Action Learning sets will also be utilised in relation to educational student scenarios.

This one day workshop delivered by the University of East Anglia is funded by Norfolk & Waveney Integrated Care System (ICS) and is available to non-medical Educators (Nurses, midwives and AHPs), Legacy Nurses and Reservists working within the Norfolk & Waveney ICS. The workshop will encompass the theoretical aspects of coaching and involve some practical taster exercises. The day will include:

• An introduction to coaching.
• A look at the main types of coaching employed in the NHS: Health coaching, Skills and performance coaching, Developmental coaching, Transformational coaching and Career coaching
• The manager as coach
• Team and peer coaching
• The coaching mindset
• Coaching models
• Holding a coaching conversation
• Making the most of opportunities to hold a coaching conversation

Norfolk & Waveney ICS will also be organising some supplementary practical coaching sessions which will take place between January and March 2023. At the point of registration your details will be shared with the ICS to arrange the follow on 4hour session. Please ensure you have sought study leave approval to attend both elements of the training programme.

Practice learning is a significant part of a health care student training with the majority of students
spending 50% of their pre-registration studies in clinical practice learning the key knowledge, skills
an professional attributes required to qualify as a professional registrant.

Although students are allocated trained registered staff to support their assessment of learning, a
signification part of how student learn application of learning in clinical practice is undertaken by a
range of support staff. This input of these members of staff to learning is often undervalued.

This study day is designed to help those support staff develop their skills further in relation to supporting learners and also will discuss how support staff can develop their career pathways. Action
Learning sets will be utilised to discuss various learning scenarios.