Visit the University of East Anglia website

Navigation

  • Home
  • Product Catalogue
    • CareerCentral
      • Events
    • Central Services
      • Human Resources
      • LTS
    • Faculty of Arts and Humanities
      • PPL Employability Trips
    • Faculty of Science
      • Environmental Sciences
      • Pharmacy
    • Faculty of Social Sciences
      • Norwich Business School
    • ITCS
      • Print Services
    • Music Centre
      • UEA Choir Subscriptions
      • UEA Music Centre Concerts and Events 2023-24
      • UEA Practice Room Fees
      • UEA Community Choir Subscriptions
    • Sainsbury Centre
      • Donations
      • Events
    • Sport and Commercial Services
      • UEA Merchandise
    • Student Services
      • Graduation
    • Transport & Security
      • Cycling
  • Conferences & Events
    • Faculty of Arts and Humanities
      • Conferences/Events
    • Faculty of Medicine and Health Sciences
      • Events
      • CPD Courses
      • Student Events
    • Faculty of Science
      • ENV
    • Faculty of Social Sciences
      • Conferences and Events
      • School of Global Development
    • Sainsbury Centre
      • Learning Events
    • Sport and Commercial Services
      • Food Truck
  • Short Courses
    • Faculty of Medicine and Health Sciences
      • Online Courses
      • Short Courses and Study Days
  • Help & Information
    • Contact
    • Frequently Asked Questions
    • Privacy Statement
    • Terms and Conditions
    • Online Store Feedback
All Departments
Search Facility
Hi, you are logged in as , if you are not , please click here
You are shopping as , if this is not your email, please click here
  • Items: 0 £0.00
  • Shopping Basket
  •  
  • Help
  • My Account
Home > Short Courses > Faculty of Medicine and Health Sciences > Short Courses and Study Days > Advanced Communication Skills Training

Advanced Communication Skills Training

Info
Location
Additional Items

Course Information

Advanced Communication Skills Training

St Elizabeth Hospice, Ipswich

Why are Communication Skills Important?

Being able to communicate effectively is a core clinical skill for all professionals who have regular patient contact and, as part of that role, are required to gather or give information, break bad news or support patients to make and understand decisions related to their care and treatment.

The link between effective communication skills and the delivery of high-quality care as well as staff resilience has been highlighted in both the research literature and a number of successive national reports.

This two-day evidence-based course has been developed by a group of leading communication researchers and trainers and is aimed at doctors, nurses and senior healthcare professionals (band 6 & above) wishing to enhance their clinical communication skills with patients, carers, or colleagues.

Participants set the agenda for both days by identifying challenging communication situations they experience at work. These challenges are recreated with actors playing different roles such as a patient, family member or colleague for participants to practice key skills and principles, receive constructive feedback and test out alternative strategies.

In previous courses key areas of challenge have included:

  • Managing anger or distress
  • Breaking Bad News
  • Handling difficult questions
  • Improving communication with colleagues
  • Dealing with complaints

 

Course Code

FMHSDACST
Course Description

The University of East Anglia operates the following cancellation policy for this course:

  • Cancellations made more than 20 working days prior to delivery – no charge
  • Cancellations made within 10-20 working days prior to delivery – 50% of cost.
  • Cancellations made less than 10 working days prior to delivery – 100% of course cost.
  • Non-attendance – 100% of course cost.

 

StartEndPlaces LeftCourse Fee 
St Elizabeth Hospice, Ipswich
06/11/202307/11/20230
Book Course

Location

St Elizabeth Hospice, Ipswich
Location
St Elizabeth Hospice, Ipswich
Venue Details

565 Foxhall Road

Ipswich

Suffolk

IP3 8LX

Additional Items

Fees

Course fees

Pay Online
£500.00
Request Invoice (£500 per place) for offline payment
£0.00
 

© UEA. All rights reserved. University of East Anglia, Norwich Research Park, Norwich, Norfolk, NR4 7TJ, UK. Telephone: +44 (0) 1603 456161. Email:[email protected] Accessibility Legal Statements.

How would you rate your experience today?

Please rate your experience

Please select what you were looking for today

How can we contact you?

Please enter a valid email address

What could we do better?

   Change Code

Please enter the verfication code

Cancel
Send

 

Thank you for providing us with your feedback.

 

 
Proceed to Basket